The Student Support Services (SSS) department is responsible for providing support to the learners in their learning and related issues. The main functions of the Student Support Services (SSS) Department of UPSOSB are as follows:

1. Advocacy and publicity of UPSOSB programmes
2. Formulation of policy and planning related to student enrollment and registration
3. Identification and establishment of study centres
4. Enrolment and registration of secondary and senior secondary learners of UPSOSB Monitoring of the functioning of study centres
5. Conduct of Personal Contact Programmes
6. Development of policy for continuous assessment of the learners through Tutor Marked Assignments (TMA)
7. Coordination with the AI Centres for timely and effective support to the learners.